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Account Deletion Policy

Last updated: December 2024

⚠️ Important: Account deletion is permanent and cannot be undone. All your data will be permanently removed.

1. Your Right to Delete

You have the right to request deletion of your account and associated personal data at any time.

2. How to Request Deletion

To delete your account:

  • Email hello@wansaw.com from your registered email
  • Include "Account Deletion Request" in subject
  • Provide your full name and account info
  • Confirm you understand the consequences

3. What Gets Deleted

Upon deletion:

  • Personal information (name, email, phone)
  • Account credentials
  • Project files on our servers
  • Communication history
  • Billing info (subject to legal retention)

4. Data Retention Exceptions

Data may be retained for:

  • Legal compliance
  • Tax obligations (7 years)
  • Dispute resolution
  • Fraud prevention

5. Processing Timeline

  • Verification: 1-2 business days
  • Backup removal: 7-14 days
  • Complete deletion: Up to 30 days

6. Before You Delete

Before requesting deletion:

  • Download any important files
  • Complete ongoing projects
  • Settle any outstanding payments
  • Update contacts with new information

7. Contact Us

For questions:

  • Email: hello@wansaw.com
  • Location: Kashmir, India